Bakery Associate

Email riley.mariana@cuyahogabdd.org resumes and questions.

 *Job Coaching Welcomed / Store opens in August 2024 / Performance bonuses & ability to grow*

Qualifications/Requirements: 

       - Customer Service experience (preferred)

       - Must be able to lift 50 lbs. // Able to stand for an entire shift

       - Able to abide by NbC policies and procedures; Upholds brand and image

       - Must have a bank account (direct deposit)

       - Cash handling experience (required)

       - Candidates under 18 years old MUST have a workers permit

Job Duties: 

      Guest Services: 

           - Greet walk-ins and provide a bakery "tour" 

           - Provide support to customers and use suggestive selling techniques

           - Assist phone orders & all customer questions/concerns 

           - Keep retail space organized and stocked / Perform quality control tests

           - Operate & balance register

           - Gather guest email addresses for our eClub

           - Maintaining a strong knowledge of NbC's products, prices, and promotions

           - Keep the retail area clean, swept, and neatly merchandised

           - Dust all retail surfaces, including all counter tops, and POS stations

           - Perform duties assigned by Crafting department such as fluffing bows and making design pieces

           - Assist other departments as necessary

     Bake Assistance: 

           - Scoop batter into pans

           - Flip baked cakes into containers and wrap large cakes for frosting

           - Takes empty pans to utility

           - Fold boxes and label containers

           - Assist other departments as necessary 

          - Makes cake frosting when the amount goes below par level

          - Frosts all cakes for same-day and next-day orders

          - Fold cake boxes

          - Keep frosting area clean and sanitized including tables, microwave, and tool bins

          - Assist guests in placing phone orders

          - Assist other departments as necessary